Payment Period Details
Payment period can be monthly (30 days), quarterly (90 days), twice yearly (180 days) or yearly (365 days) in advance. The longer periods attract a discount (see prices). The first invoice includes the service for the payment period along with any additional IP addresses and support options. Fourteen days before the payment period expires, an invoice will be issued for following payment period. This advanced billing cycle will re-occur until the service is terminated or the billing period is changed. The payment period can be changed at any time by emailing customer services (using the email address provided at registration time), provided that all invoices issued have been paid in full.
Please note that no refunds will be made for any cancellations part way through a payment period.